// Service Area · San Augustine County

COMPUTER REPAIR IN SAN AUGUSTINE

The closest town to the shop that is not the shop — half an hour up the road, and the one we make the most unplanned trips to.

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// The practical bit

WHAT IT TAKES TO GET TO YOU

◆

30 min

From the bench in Hemphill

◆

North-west

Direction from Hemphill

◆

$60

Call-out, or $0 if you bring it in

Labour $60/hour Call-out $30 within 20 miles of Hemphill $60 beyond San Augustine, TX is past the 20-mile line by road, so a call-out here is the $60 band. There is no call-out at all if you bring the machine to Hemphill, and plenty of jobs never need a trip in either direction — see below.
// On the ground

SERVING SAN AUGUSTINE

Close enough that dropping a machine at the bench is often the cheaper answer than having us come out, and we will say so rather than book a call-out you did not need. Most San Augustine repairs are back with their owner inside two days.

  • 🔧

    Repairs on the bench

    Virus removal, tune-ups, SSD and memory upgrades, screens, batteries, data recovery, operating system reinstalls.

  • 🖥️

    Builds to order

    Gaming rigs, workstations and office machines, specced for what you actually do rather than what is on the shelf.

  • 🌐

    Websites

    Distance is irrelevant for web work — design, build, hosting and search setup happen the same wherever you are.

  • 🛡️

    Networks and security

    Wi-fi that reaches the whole building, routers configured properly, and an honest answer when the fault is your provider.

tbg@terminal: ~/service-area
$ tbg --where san-augustine
 
town San Augustine, TX
county San Augustine County
drive 30 min from Hemphill
bearing north-west
call-out $60 band
 
# does this need a trip?
software no -> remote, same day
hardware yes -> bench or call-out
website no -> distance irrelevant
 
ok
>
// Before you book a call-out

HALF OF IT DOESN'T NEED THE DRIVE

San Augustine is 30 min away, and we would rather tell you that a job can be done without either of us moving than charge you 60 dollars to find out.

// What actually needs a visit
  • Fixed remotely, usually same day — viruses and malware, a machine that has slowed to a crawl, software that will not install, email and printer trouble, a new computer that needs setting up properly.
  • Needs the hardware in front of us — screens, batteries, drives, memory, anything that will not power on, and data recovery. None of that can be done down a wire by anybody, whatever they tell you.
  • Never needs a trip at all — websites, hosting, domains and search setup. Most of our web clients have never seen the shop.
  • Not worth repairing — sometimes that is the answer, and you get it before a call-out is booked rather than after.
// Also serving

THE REST OF THE AREA

Everywhere inside the sweep on the coverage map, with the same rates and the same bench.

Hemphill, TX in town Many, LA 40 min Jasper, TX 40 min Center, TX 55 min Lufkin, TX 1 hr 15 Silsbee, TX 1 hr 20 Vidor, TX 1 hr 35 Orange, TX 1 hr 35 Beaumont, TX 1 hr 40 Nederland, TX 1 hr 50 Groves, TX 1 hr 55 Port Arthur, TX 1 hr 55
SEE THE COVERAGE MAP

NEED SOMETHING FIXED IN SAN AUGUSTINE?

Tell us what it is doing. Diagnosis is free, and we will tell you if it is not worth repairing.

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