WHAT WILL IT ACTUALLY COST?
Tick what you need. The number updates as you go. It is a range rather than a single figure, because anyone who quotes you an exact price for a job they have not seen is guessing — and we would rather tell you that than pretend otherwise.
- $60/hour Labour, billed by the time it takes
- $30 / $60 Call-out if we come to you — $30 within 20 miles of Hemphill, $60 beyond. Nothing to pay if you bring it in.
Tick everything that sounds like your problem. Not sure? Tick the first one — diagnosis is free, and it is the honest starting point for most of these.
Where is the machine?
Pick the closest size, then add anything you know you need. If none of them fit, pick the nearest and tell us — that is a conversation, not a problem.
Anything else?
WHY IT IS A RANGE
Because the honest answer is a range. Here is exactly what decides where in it you land — none of this is padding, and none of it is a surprise we spring at the counter.
What is actually in the machine
Two laptops that look identical can take completely different parts. A common part is the bottom of the range; an odd one is the top.
How long it takes to get at it
Some laptops give up their battery in ten minutes. Some are glued shut. Same job, very different bench time.
What we find once it is open
Occasionally a second fault is hiding behind the first. We ring you before doing anything about it — we never just do the work and add it to the bill.
What parts cost that week
Memory and drives move in price. We quote what it costs when you book, not last year.
- Diagnosis is free, and it stays free even if you decide not to go ahead
- You get the actual number before any work starts — the estimate here is the starting point, not the invoice
- If we find the job is not worth doing, we tell you that instead of doing it
- No callout charge inside Sabine County, and no "looking at it" fee
STILL NOT SURE WHAT YOU NEED?
That is completely normal, and it is what the free diagnosis is for. If it is a computer, the browser scan will already tell you a lot before you even leave the house. If it is a website, the checker will tell you what is wrong with the one you have.